ZestplexBespoke Start a brief
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From measured tape to your living room.

Every project is the same eight stages. No corners cut on stage four because stage seven was rushed.

Wide view of the Zestplex workshop with hand tools and a chair frame in progress

The Workshop

1,800 sq ft. Six benches. One spray booth. No production line.

We are arranged as benches, not stations. A piece does not move along a conveyor — it stays with one maker who carries it from rough-cut to finishing, with help from upholstery and finishing colleagues when their stages come up. This is slower per piece than a production setup, and it is why we cap output.

Air-conditioning runs in the wood-store year-round to keep moisture stable. The spray booth is separate so finishing happens away from sawdust. Apprentices spend their first year on their own commissioned piece, supervised, not on offcuts.

The Eight Stages

What happens between “hello” and the foot levellers being adjusted in your room.

Roughly fifty percent of total time is brief and sample stages, before any saw runs. We think the build is the easy bit; the design conversation is where mistakes are avoided.

  1. 01 · First conversation (week 0). A twenty-minute call or visit. We listen for the room, your routines, and the rough budget. No drawings yet — just understanding.
  2. 02 · Site measure (week 1). A maker visits with a laser measure, sample case, and camera. We record doorway widths, ceiling heights, sightlines, electrical points, and the route from delivery vehicle to your door.
  3. 03 · Sample pack (weeks 1–2). A physical box arrives at your door with every fabric, leather, timber and finish under consideration, plus joinery offcuts. You keep it for a week minimum.
  4. 04 · Drawing & quote (weeks 2–3). Hand-drawn elevations and a fixed quote in writing. Revisions are unlimited at this stage — we work until you are convinced.
  5. 05 · Sign-off & deposit (week 3). Forty percent deposit triggers the build. The exact delivery date is locked in writing here, not later.
  6. 06 · Frame & carcass (weeks 4–6). Timber is selected from the air-conditioned wood-store, jointed, dry-fitted, and glued. A photo is sent to you at dry-fit before assembly.
  7. 07 · Upholstery & finishing (weeks 6–8). Springs hand-tied, foam shaped, fabric tailored. Stain matched on a sample offcut before going onto the piece itself. Final photo sent before crating.
  8. 08 · Delivery & install (week 8–12). The maker who built it carries it through your door, adjusts foot levellers on uneven floors, runs a final stain touch-up if needed, and walks you through care. Balance forty percent due on delivery; twenty percent due on satisfaction-signoff within two weeks.

Materials

What we stock and what we order in.

Solid Timber

American white oak and black walnut held in stock. Local nyatoh, kembang semangkok and chengal sourced project-by-project from certified mills. All kiln-dried below twelve percent moisture before joining.

Upholstery Fabrics

Belgian linen, Italian bouclé, English wool, Malaysian-woven cotton. Hospitality projects use FR-rated stock by default. Allergen-free fillings available on request.

Leather

Full-grain aniline leathers from European tanneries (one tannery in Tuscany, one in the Netherlands). We do not stock corrected-grain or bonded leather — they do not age well in our humidity.

Foam & Filling

Belgian high-density foam wrapped in goose-down ticking for soft seats; firm cold-cured foam for hospitality. Eight-way hand-tied springs on every seat over 60 cm wide.

Hardware

Brushed brass, antique brass, blackened steel. Bohemian-spec drawer slides and hinges (Blum, Häfele). All visible fixings either match the piece or are deliberately contrasted — never afterthoughts.

Finishing

Hard-wax oil for tabletops (touch-up friendly), water-based lacquer for spray work. No solvent-based finishes — the workshop is ventilated but we still keep VOCs low for the team and for your home.

What we are honest about

Bespoke costs more, and takes longer. Here is why we still think it's worth it.

A flat-pack three-seater is two thousand ringgit. Ours starts around eight. The difference pays for cured timber, hand-tied springs, full-grain leather, no factory markup, and a maker who will service the piece for the next decade. If a budget below five thousand is firm, we will tell you on the first call and recommend a high-street piece instead. Honesty saves both of us time.

  • Lead times do shift when imported leather slips at the port. We say so the moment we know.
  • Stain matching across solid timber from different boards is a craft, not a science. Tiny tonal variation is the mark of real wood — not a defect.
  • We do not undercut other workshops on quotes. If you have a quote from another maker we respect, we say so.
  • If your room cannot fit a piece at the proportions you want, we say so before drawing it.

Want the sample pack?

We send a sample box with no obligation — before any deposit, often before a final brief. Let us know which materials interest you and a postal address.

Request sample pack